Privacy policy
Privacy Policy
Last Updated: May 28, 2026
Thank you for visiting Hilltop Home Designs. Your privacy is important to us. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our Shopify website.
Information We Collect
When you visit the site, we may automatically collect certain information about your device, including:
- Web browser information
- IP address
- Time zone
- Cookies
- Pages or products viewed
- Referral websites or search terms
When you make a purchase or attempt to make a purchase, we may collect:
- Name
- Billing address
- Shipping address
- Payment information
- Email address
- Phone number
- Personalization details submitted for custom orders
How We Use Your Information
We use the information collected to:
- Process and fulfill orders
- Provide shipping confirmations and tracking updates
- Communicate with you regarding your order
- Respond to customer service inquiries
- Personalize custom products
- Screen orders for potential fraud or risk
- Improve our website and customer experience
- Send occasional marketing emails if you choose to subscribe
Shopify & Third-Party Services
Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services.
We may also use trusted third-party services, including:
- Payment processors
- Shipping carriers
- Email marketing providers
- Analytics tools
These providers only collect and use information necessary to perform their services.
Payments
Payments made through the website are securely processed through Shopify Payments, PayPal, or other secure payment providers. We do not store or have direct access to your full payment information.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember customer preferences
- Analyze website traffic and performance
- Support marketing and advertising efforts
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.
Email Marketing
If you subscribe to our email list, you may receive occasional emails regarding:
- New product launches
- Promotions
- Seasonal collections
- Shop updates
You may unsubscribe from marketing emails at any time using the unsubscribe link included in each email.
Sharing Your Information
We do not sell or rent your personal information to third parties.
Your information may be shared only as necessary to:
- Complete transactions
- Deliver orders
- Comply with laws and regulations
- Protect our rights and prevent fraud
Data Retention
We retain order information for our business records unless and until you request that your information be deleted, where applicable by law.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing the information we hold about you
- Requesting corrections
- Requesting deletion of your data
- Opting out of marketing communications
To make a request regarding your personal information, please contact us through the contact form on our website.
Children's Privacy
This website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or operational needs. Updated versions will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us through the contact form on the website.